Auto-ask

Every customer asked, automatically.

The hardest part of getting reviews is remembering to ask, every customer, every time. Auto-ask does it for you, the moment the job is done, so you capture the 5-star reviews you're already earning.

The short answer

Auto-ask is automatic review requesting. The instant a job wraps, an invoice is paid, or you mark a visit complete, Rhody Reviews sends that customer a short text or email with a one-tap link to your Google review page. You don't have to remember, and you don't have to type. Every customer gets the same honest ask at the moment they're most likely to say yes, which is the single biggest reason businesses go from a trickle of reviews to a steady stream.

How auto-ask works

1

The job wraps

A visit ends, an invoice is paid, or you mark a job complete and Auto-ask sees the trigger.

2

The ask goes out

Your customer gets a friendly text or email with a one-tap link to your Google review page.

3

The review lands

They leave a review in seconds, it posts to Google, and Rhody drafts your reply for approval.

Why does asking at the right moment matter so much?

Most owners are great at the work and terrible at the follow-up. Not because they're lazy, but because the moment a job ends they're already driving to the next one. The review that would have happened never gets asked for. Auto-ask removes the remembering entirely, so the ask happens at the one moment a customer is most willing to leave a review: right after you did a great job.

This matters because reviews are not a one-time pile. They're a steady signal. A business that adds a few honest reviews every week looks current and trustworthy to both customers and the AI assistants people now use to find a local pro.

Most consumers read online reviews before using a local business. Source: BrightLocal Local Consumer Review Survey. Reviews are now a standard step in how people choose a local service, which is why a steady, recent flow beats a stale total.

What does Auto-ask actually send?

A short, plain message in your business name with a single one-tap link straight to your Google review page. No login wall, no five-step form. The fewer steps between a happy customer and your review page, the more reviews you get. The message goes out from your dedicated phone number, which every Rhody Reviews plan includes, so it reads like a real business and not a random shortcode.

How Auto-ask fits the rest of Rhody Reviews

Auto-ask sits at the front of the loop. Here's how the pieces connect:

The Rhody Reviews review loop, step by step
StageWhat happensThe feature
1. AskEvery finished job triggers a review requestAuto-ask
2. CaptureOne tap or scan opens your review pageQR and links
3. WatchNew reviews are pulled in the moment they postReview monitoring
4. ReplyRhody drafts a reply in your voice, you approve itAI replies
5. ReuseYour best reviews go on your site and social feedsWebsite widget and social posting

You can start with Auto-ask alone and turn on the rest as you go. There's no contract, the trial is 14 days, and you don't need a credit card to begin. Getting your review machine running shouldn't cost you a single late night. (And unlike that one customer who "definitely left a review, I swear," Auto-ask actually follows through.)

Frequently asked questions

When exactly does Auto-ask send the request?
Right after the work is done, while the experience is still fresh. You can trigger it when a job is marked complete, when an invoice is paid, or when an appointment on your connected calendar ends. Timing it to the finish line is what drives a high response rate.
Does Auto-ask only ask happy customers?
No. Auto-ask sends the same request to every customer. Screening people by how happy they seem before asking is called review gating, and the FTC banned it in 2024. Rhody Reviews asks everyone the same way, every time.
Text or email, which one does it use?
Both are available. Texts get opened and tapped far more often than email, so most businesses lead with a text and use email as a backup or for customers who prefer it.
Will customers get spammed with repeated asks?
No. Each customer gets one ask, with at most a single gentle reminder, and anyone who replies STOP is removed instantly. Consent and quiet-hours rules are handled for you.

Ready to get more 5-star reviews?

Start a 14-day free trial. No credit card. Or run a free AI Visibility Check first to see where your business stands.