Getting reviews
How does Rhody Reviews get me more Google reviews?
After every completed job, it automatically texts and emails your customer a one-tap link straight to your Google review page, then follows up with anyone who doesn't respond. Most reviews come from the second or third gentle nudge. You don't lift a finger — the requests go out on their own.
Do I have to do anything, or does it run on its own?
It runs on autopilot. Once it's connected to your scheduling or point-of-sale tool, a finished job triggers the review request automatically. The only thing you do is tap approve on the AI-drafted reply before it posts.
Can it write and post replies to my reviews?
Yes. Rhody Reviews drafts an on-brand reply in your voice for every review and drops it in your inbox. You approve it and it posts — usually within seconds — so every reviewer hears back fast.
Does it work with reviews beyond Google?
Rhody Reviews works with Google reviews, because that's what moves local search the most. Your Google reviews flow into the unified inbox and you reply from one screen. You're welcome to link out to your Yelp or Facebook profiles, but Rhody Reviews doesn't import or monitor reviews from those sites.
Compliance & trust
Is it legal to text customers for reviews?
Yes — when you have the customer's consent. Review-request texts are governed by the TCPA, which generally requires prior express written consent for promotional messages. Rhody Reviews captures that consent, instantly honors STOP and opt-out requests, sends only during permitted local hours, and logs every message — so you stay within TCPA and FTC rules while it handles the mechanics.
Does Rhody Reviews use review gating?
No. Review gating — asking only happy customers or screening out unhappy ones — is explicitly prohibited by Google and the FTC, and it can get all of your reviews removed. Rhody Reviews sends the same honest request to every customer, individualized after each job rather than in bulk blasts that platforms flag as artificial spikes.
Can I offer customers a discount or gift for leaving a review?
No — and Rhody Reviews won't help you do it. Google and the FTC prohibit incentivized reviews of any kind, including payment, discounts, free products, and loyalty points, and violations carry steep penalties. The system grows real reviews from real customers, with no incentives involved.
Are the reviews real, or does it generate them?
Every review comes from a real customer who actually used your business. Rhody Reviews never writes, buys, or fakes reviews — it only makes it effortless for genuine customers to leave one. For a reviews company, that authenticity is the entire point.
Setup & fit
What tools does Rhody Reviews integrate with?
It connects directly to Google for reading and replying to your reviews, and to Stripe for billing. For everything else, connect 6,000+ apps through Zapier or a generic webhook, so a finished job can fire the review request automatically. You can also import a customer list or add customers manually.
How long does it take to set up?
Most businesses are live in about 10–15 minutes: connect your tool (or import a customer list), set your message, and you're collecting reviews. No developer or technical skills required.
Does it work for businesses with multiple locations?
Yes. Run any number of locations from one dashboard, with each location asking for, replying to, and posting reviews in its own name.
Can I display my reviews on my own website?
Yes. Paste one line of code and your freshest 5-star reviews appear on your site — auto-updating, on-brand, and mobile-friendly. That fresh review text also helps your local SEO.
Plans & trial
How much does Rhody Reviews cost?
Two plans, both month-to-month with no contract — cancel anytime. Starter is $49/month and Pro is $99/month (founding rates, locked if you join by Dec 31, 2026; standard rates after are $75 and $125). Pro includes one location ($25/month per additional location).
Is there a free trial, and do I need a credit card?
Yes — every plan starts with a 14-day free trial with full access, and no credit card is required. You can cancel anytime.
Your best reviews, posted to social.
A built-in scheduler and a simple feed-and-story editor. Turn a glowing review into an on-brand post — your colors, logo, and watermark — line up a week of posts, and publish straight to Facebook and Instagram. Multi-location ready, each shop posting in its own name.
"Best landscaper we've ever hired. On time, fair, spotless."